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Web Application Support Specialist (m/f/d)
Your responsibilities: Technical support for our customers during the installation of the HYPE platform Configuration of authentication (SAML), interfaces, monitoring (Nagios), mail, IIS, Shibboleth, Keycloak, and on-premise support (Windows, Linux), taking into account the individual needs of our customers Advising our customers on IT setups for our products in complex projects 1st and 2nd level support of our solution and operation of support systems, e.g. ticket systems Planning and realization of IT projects System administration of the HYPE hosting environment (Google, Pulsant) Testing and documentation of new IT functions of the company's own software Your profile: Completed vocational training in the IT sector, preferably as an IT specialist in system integration, or professional experience as a career changer in a similar environment Profound knowledge of current Microsoft Windows operating systems, common Linux distributions and very good general IT knowledge, especially Internet technologies (SSO, SAML, IdP, Keycloak, Shibboleth, MS Graph, SSL, Zertifikate, WAF) An open personality with a clear customer and solution focus and a hands-on mentality to maintain a partnership with our customers Several years of experience with the operation of web applications, e.g. in the Google Cloud or other hosting service providers desirable Proficient in both written and spoken German and English; additional language skills are a plus Why HYPE: Shaping the future: Join us in supporting our clients, who are key players in the fast-paced global change towards digital transformation. A good start: With intensive training from your team, you can quickly take on responsibility and work on engaging projects in a collaborative and team-oriented environment.01.06.202453111 BonnIT, TK, Software
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