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Tierbetreuung in 81375 München

I love animals and I believe that they deserve the best. Therefore I will try my best in order to make them happy and feel good :) Um Kardelen aus München zu kontaktieren klicken sie einfach auf den Link unten.  

81375 München

18.09.2019

Sonstiges

Deutsch für Anfänger - German for Beginners A1.1 + A1.2 = 4 weeks

Elementary German level A1 - learn how to communicate in your leisure time: How to - introduce & talk about yourself - make friends - make orders in Restaurants & shop easily in the supermarket - get the first job - and more... All this you are going to learn within 4 weeks - only with the EVOLANGUAGE unique teaching method A1.1 + A1.2 - 80 units in a small group course = 4 weeks Intensive Deutschkurse für Anfänger - German classes for beginners: (level A1) 1.

7 €

gewerbliches Prüfsiegel

80336 München

26.09.2019

Sprachkurse

Customer Care & Fashion Advisor German English (f/m/d)

Customer Care & Fashion Advisor German English (f/m/d) Mytheresa.com GmbH München, Barcelona Advisory and support services for our international premium clients concerning the order process; Answering to customer requests (phone calls and e-mails); Continuous improvement of internal processes;... customer care & fashion advisor german english (f/m/d) here at mytheresa technology meets luxury fashion in a space that celebrates both creativity and digital advancement centered in the heart of europe we are a dynamic international team hailing from all corners of the globe working together we strive to exceed our customer's expectations with a passion for innovation we love our customers and we speak their language our customer care team is fluent in more than 15 languages and can be reached in over 130 countries 24 hours a day monday to saturday to support our international team we are currently searching for a full-time employee as customer care & fashion advisor - german/english (f/m/d) based in our office in munich or barcelona your responsibilities: advisory and support services for our international premium clients concerning the order process answering to customer requests (phone calls and e-mails) providing best in class customer service based on a fine understanding of the nature of e-commerce business continuous improvement of internal processes close cooperation with our payment warehouse and shipping departments your qualifications: native verbal and written knowledge of german and excellent verbal and written knowledge of english to support our customer additional language (italian french) will be a plus first experience in the customer care or any other service oriented industry working computer skills required (ms-office) conscientiousness when dealing with customer-data creditableness ability to work under pressure capacity for teamwork proactive good organizational skills and time management at mytheresa our people are our success if you're a self-starter who enjoys an exciting challenge apply now to be part of our journey and grow with us in a modern working environment we are looking forward to your expressive application via our career site: careers

Partner-Anzeige

80331 München

11.10.2019

Vertrieb, Verkauf

IT Helpdesk Team Lead (m/f/d)

IT Helpdesk Team Lead (m/f/d) ILF Beratende Ingenieure GmbH München Define the Service Quality of the 1st and 2nd level support, together with the IT team lead, and make sure that these standards are kept on a day to day basis; managing and steering of the Helpdesk team in order to satisfy defined SLAs;... wwwcom the group is an internationally active indipendent engineering and consulting firm which supports its customers in successfully realizing technically demanding and complex industrial and infrastructure projects has more than 2000 highly qualified employees in more than 40 offices all over the world from now on we're searching for an it helpdesk team lead (m/f/d) in fulltime in permanent employment for our office in munich duties & responsibilities day to day management of the helpdesk team define the service quality of the 1st and 2nd level support together with the it team lead and make sure that these standards are kept on a day to day basis managing and steering of the helpdesk team in order to satisfy defined sla's within germany and establish an excellent service quality performance monitoring for the helpdesk team and the "ticketing flow" in the form of weekly meetings first point of contact in regards to organizational and it-specific questions for the helpdesk team first point of contact in regards to improvement suggestions and service feedback for users responsible for functional or hierarchical escalations of it service requests define kpi's and create reports for it team lead identify gaps in knowledge and staffing and address them establishing developing and keeping up an excellent service quality identify and describe potential for raising the service quality level identify and describe potential for raising effectiveness and efficiency within the helpdesk team defining and implementing processes and workflows to establish and develop an excellent service quality develop a "customer first" mentality within the helpdesk team managing tools used for 1st and 2nd level support (e gremote control tool ticketing system) and ensuring that these tools are providing assistance in keeping an excellent service quality suggest it related improvements for a better user experience suggest improvements for optimizing daily helpdesk work try to adopt itil best practises wherever possible participation in 1st and 2nd level support working on incidents and requests stated by users via ticketing system email or phone user support for hardware and software incidents entering solutions into a solution database deploying new laptops / workstations with the help of a software distribution system informing users about it related problems / maintenance works / changes asset and inventory management of it related equipment creation of manuals / guidelines for users perform rollouts for new software / hardware / operating systems qualification: completed vocational training in professional field it ideally two years plus experience of working in a helpdesk position ideally with ~250 users and computers to support first team leading experience desirable very good german and english knowledge in speech and writing experience with microsoft client products administration of windows 7 / windows 10 administration of windows server 2012 r2 / windows server 2016 desirable deploying operation systems and software with sccm administration of centrally managed printers knowledge in office 2016 knowledge in office 2019 desirable administering skype for business clients administering user accounts computer accounts and groups within active directory administering mailboxes in exchange 2016 desirably in exchange online itil foundation knowledge driver license softskills: high ability to motivate yourself and others high ability to coordinate a team taking into account workload and priorities for each team member high communicative abilities ability to tackle issues and problems in an analytic approach "customer first" mentality ability to work independently complete awareness of the role including all duties and responsibilities self-organizational skills (e g adhering to deadlines defining priorities for yourself etc) ability to work well under pressure and at a high work rate will to learn and improve what to expect: a pleasant and collegial working atmosphere interesting and challenging projects in a dynamic team-oriented and international company attractive conditions and a safe long-term employment with individual development opportunities an attractive working time model as well as additional benefits (e g health care programme company-events sports portfolio sodexo card bike-leasing international trainee programme etc) company-owned parking space or public transportation close to the office respectively contact: if you are interested in this responsible position then we look forward to receiving your expressive application giving your availability and salary expectations by e-mail at jobsmunich@com share our fascination for engineering excellence

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81829 München

11.10.2019

IT, TK, Software

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